Shipping Policy
Effective Date: [June 12, 2025]
Thank you for visiting and shopping at [Your Company Name]. Below are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy (United States)
Shipment Processing Time
All orders are processed within 7–14 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders or delays due to stock availability, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard ground shipping, freight delivery for larger items (such as porcelain pavers or ipe tiles), and expedited options upon request.
Estimated delivery time:
Standard Ground: 7–14 business days
Freight Delivery: 5–10 business days (depending on your location)
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
We do not ship to P.O. boxes or APO/FPO addresses at this time due to the size and nature of our products.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
Damages
[Your Company Name] is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier or our support team to file a claim.
Save all packaging materials and damaged goods before filing a claim.
